Disconnect the social account
In Orbit, open Connected accounts, choose the relevant platform and select Disconnect. You can also revoke Orbit directly in the connected platform's business integrations or app settings.
Send a deletion request
Email Tyler@orbitsocials.info with the subject Orbit data deletion request. Include the email address used for Orbit, the workspace name and the connected platform. Do not send passwords, access tokens or payment-card details.
Complete verification
To protect your information, we may ask you to confirm control of the Orbit account, workspace or connected social profile. We will only request information reasonably necessary for verification.
Deletion and confirmation
We aim to complete valid requests within 30 days, unless applicable law permits more time. We will confirm completion or explain any information that must be retained for legal, security or dispute purposes.
Subject to legal retention requirements, deletion may cover your Orbit profile, workspace membership, stored social-account credentials, imported content, scheduled posts, analytics snapshots, messages and associated activity records. Backup copies may remain temporarily until normal secure rotation completes.
We're here to help.
Contact the Orbit privacy team using the verified email associated with your account.